Is there a minimum subscription term?
…not required…possible at discounted rates…
Research by THINKstrategies has found that an increasing number of business decision-makers prefer to make a commitment longer than the minimum required term in order to simplify the contracting process and gain the price advantage of a multi-year agreement.
How do you assure the reliability, security and privacy of your services?
…we invest in state-of-the-industry service delivery and security technologies…
Our business depends on delivering quality services and safeguarding our clients’ valuable data. As a result, we invest in state-of-the-industry service delivery and security technologies.
Despite common concerns about privacy issues, there are no documented cases of data encroachment within a SaaS environment even as the number of identity theft and other security infractions within traditional software operations continues to skyrocket. Many businesses also view the off-site hosting of their data by SaaS vendors as an added disaster recovery/ business continuity benefit.
Who owns my data?
…the client is the sole owner of its corporate data…
Can I customize my DataPark solution or request a modified SLA?
…We are also willing to make certain exceptions to standard terms…
We are also willing to make certain exceptions to standard terms. Of course, these special arrangements come at a premium price because it imposes additional operating costs on RudiBela Business Solutions.
Under what circumstances can I terminate my subscription?
…our ToS agreement does not place limitations on the right of clients to terminate their agreements…
Can I modify my subscription level if my employee base changes?
…clients can modify their usage levels…
For minor modifications of number of subscribed users, we allow changes at any time that will be charged the next month at pro-rated fee. For major modifications, we include specific notification procedures and timelines to ensure that clients can modify their usage levels at the end of each subscription term. This gives us adequate time to augment our service delivery capabilities to accommodate more end-users and higher usage levels, or scale back our operations to respond to client requests for service reductions.
